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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeannette Pagtalunan

June 8, 2024

5  out of  5 rating by Jeannette Pagtalunan
"Insurance agent Ms. Yount's staff are so customer service oriented. Each and every time I contact her assistant--Ms. Nikki--with an insurance payment or insurance policy questions, Ms. Nikki is always patient, courteous and a great problem solver. It is always a joy to work with her!"
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Dion Piazza

May 13, 2024

5  out of  5 rating by Dion Piazza
"The very best state Farm Agent ever. I had to reschedule appointments with with Katie about 5 times for the same visit because of my own fault. Kattie never treated me different even though I literally flaked on her. Her costumer service ethics are role model material."
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Jennifer Clausse

May 2, 2024

5  out of  5 rating by Jennifer Clausse
"We recently switched to Katie Yount's State Farm office and are receiving exceptional customer service. Recently, my car had a flat tire while driving. With Katie's expert assistance, we were back on our way within the hour. Thank you so much, Katie!!! I love knowing that you and your team are there to help us."
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Aimee Blackard

April 3, 2024

5  out of  5 rating by Aimee Blackard
"We found Katie Yount years ago when my husband and I obtained life insurance policies. Nikki helped us and she was amazing! We reached out again recently to ask about car insurance and Nikki again took the time to go through the policy options and make sure we understood everything as well as put together the best policy for us. Again, Nikki was amazing! She is such an asset to Katie Yount’s office. We will always come to Nikki and Katie Yount for our insurance needs!! We are very grateful to have found them!"
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Teresa Owens

April 1, 2024

5  out of  5 rating by Teresa Owens
"I recently made a change to car insurance and I find it real important to support women in business. So I sent an email to Katie Yount at State Farm. I received a response and was greeted by Nikki. She was so kind and professional and yet able to engage in great conversation. I can appreciate that human aspect. She handled business at hand and sent via email the paperwork I needed to sign. She then set an appointment for me to meet Katie. Who does that anymore? If you are interested in being treated like you are part of the community and not just another policy with a payment then Katie Yount and her great staff are absolutely happy to greet you. I can appreciate the personal touch. I love my State Farm customer gifts as well. Kudos to Katie and her crew at State Farm. Definitely going to suggest her to family and friends looking for insurance."
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Tammy Goodier

March 30, 2024

5  out of  5 rating by Tammy Goodier
"Katie and her team were very helpful and patient with all of my questions. Especially Nikki! Excellent service."
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Jenn Holly

March 20, 2024

5  out of  5 rating by Jenn Holly
"Great office crew, right here! Nikki, especially, has always been extremely helpful and efficient. I know I can always count on the best rates and service with this crew! Big thanks for taking care of me and my family for all these years 😊"
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February 29, 2024

5  out of  5 rating by tt
"I’ve never written a review before. I truly feel like all i need to say is that she’s the GOAT 🐐. She did everything she can to make sure I got what i needed, not only that she truly cared and listened to all your concerns. Please and I mean PLEASE choose her. You will NOT regret it, I promise."
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Pamela Pellegrino

February 16, 2024

5  out of  5 rating by Pamela Pellegrino
"Most recently my daughter's car was hit in a private driveway, the other insurance company is making this so difficult, Nikki is the best. She has responded to all our calls and explained in detail how this will work, we are so thankful for Nikki working for us. We are in good hands"
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Thelema Dietler

January 31, 2024

5  out of  5 rating by Thelema Dietler
"I've had the absolute pleasure of working with Nikki with my car policy for over 8 years and now home policy for one. I can't say enough about how invaluable Nikki's expertise helped me and securing coverage where I can safely sleep at night. She goes above and beyond making sure my family and I are taken care of. I remember a time when I got a flat tire and Nikki helped with locating a tow truck for me. I've never had anyone dispatched to my location so quickly. I'm also aware that other insurance companies significantly raised rates and this office stays on top of everything to ensure you're getting the best value and saving (compared to others). Don't hesitate, connect with this great team."
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Janet Kiddie

January 20, 2024

5  out of  5 rating by Janet Kiddie
"Nikki at the office was so very helpful. She explained things that other agents didn't. Quick to answer my emails and questions. I really appreciated her professionalism and customer service. Looking forward to working with this State Farm office."
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Mumuni Tahiru

January 16, 2024

5  out of  5 rating by Mumuni Tahiru
"Ali was amazing in walking me through the whole process of getting my insurance Inforced right away."
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Summer Bearry

January 5, 2024

5  out of  5 rating by Summer Bearry
"I spoke with Ali and she was amazing super helpful got my insurance at a really good rate it was the cheapest option I found for my vehicle she made this process so easy and enjoyable I will definitely be sticking with them! Definitely recommend! 💗"
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Jacob Giorgi

December 19, 2023

5  out of  5 rating by Jacob Giorgi
"Katie is an amazing person who goes above and beyond for the community. She also has a great office staff and they’re easy to work with. We had a claim during the storms and their response was fast and top notch. 10/10"
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g c

November 22, 2023

5  out of  5 rating by g c
"I had the pleasure of getting new auto insurance from a representative named Ali. She was extremely helpful and professional in getting me a good rate on my car. I'm very happy that I switched over. They had other services that I was not aware of. Life insurance and auto refinance. I will definitely come back for those 2 services. Thank you to Katie Yount and Ali for the excellent customer service provided to me today."
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Susan Ford

November 7, 2023

5  out of  5 rating by Susan Ford
"Emily has continued the tradition of excellent customer service we have received from the Katie Young State Farm Agency. When we recently reported that I was rear-ended, Emily reached out right away to make sure the claim was filed on the policy of the party at fault. In addition, when questions arose throughout the claims process, Emily readily answered our questions and followed-up promptly on any items that required further research. When our claim seemed to stall, Emily got things moving and we received a call from the claims department within a couple of hours. Once the total loss claim was settled, Emily made sure that the policy on that vehicle was cancelled and we received a refund for the period time we could not drive the vehicle. I can’t adequately express how much I appreciated Emily assistance during this stressful time. Thank you Emily!!"
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October 12, 2023

5  out of  5 rating by Aliza
"Nikki helped me she did a amazing job breaking everything down for me to understand thank you so much Nikki 🥰"
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Maurice Solis

October 10, 2023

5  out of  5 rating by Maurice Solis
"150 Google review and all 5 stars! I'm not surprised! Her staff is so friendly and helpful. I felt right at home. Amazing agent. Friendly and helpful staff. Great location. A trifecta in my book. Keep up the great work!"
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Connie Fitzpatrick

October 9, 2023

5  out of  5 rating by Connie Fitzpatrick
"I’d like to thank and commend Nikki for her help today. With all the many thing’s involved in moving, Nikki made moving my insurance the easiest one so far. She is truly an asset. Thank you. Connie"
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September 13, 2023

5  out of  5 rating by MICHELLE GIORGI
"Katie’s office is extremely proficient and always available to help us! Outstanding service!"
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Dino Berg

September 12, 2023

5  out of  5 rating by Dino Berg
"Truly a 5 star Agent!!!!!!"
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Dianne Gross

August 15, 2023

5  out of  5 rating by Dianne Gross
"Katie Yount and her staff are always helpful and informative. Whenever I call my questions are answered with courtesy and expediency. Their customer service is outstanding."
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Connie Anderson

June 28, 2023

5  out of  5 rating by Connie Anderson
"A wonderful woman to work with."
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Michael Berezin

June 14, 2023

5  out of  5 rating by Michael Berezin
"Agency got involved in the claims process to assist with a hurdle we faced. Emily Nyquist specifically took care of business and helped resolve the issue. And every person we spoke to at the agency was helpful navigating us through the claim."
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Ronald West

June 9, 2023

4  out of  5 rating by Ronald West
"I stopped in to make a payment so I didn't have to go out to my agent. The staff was very helpful, and I was able to complete my transaction quickly."