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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jarret DeVries

Jarret DeVries

November 2, 2024

5  out of  5
rating by Jarret DeVries
"The staff is very knowledgeable, very helpful, and very friendly! Thank you so much - my dad"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Katie Yount and Team"
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Richard daley

October 27, 2024

5  out of  5
rating by Richard daley
"Great and quick to complete the request I made for a correction of my vehicle information. She personally called me to confirm as well. We really appreciate the dedication."
We responded:
"Thank you for the review Richard! I'm glad we were able to able to help. Thank you for your business! -Katie Yount and Team"
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Cheryl Taylor

October 11, 2024

5  out of  5
rating by Cheryl Taylor
"Katie has been my agent for many years. She has a great staff and she contributes to the community. I'm happy to recommend Katie Yount as your State Farm Insurance Agent!"
We responded:
"Thank you so much for the review Cheryl! I appreciate your business! -Katie Yount and Team"
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Gabriel Valdez

October 3, 2024

5  out of  5
rating by Gabriel Valdez
"Allie is great! She will.take care of you anyway possible.. Even over. the phone. I highly recommend her and Katie."
We responded:
"Thank you so much for the review Gabriel! We appreciate your business! -Katie Yount and Team"
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Stephanie Bryant

September 27, 2024

5  out of  5
rating by Stephanie Bryant
"I have been with state farm there in Fair oaks for some years now... nothing but the greatest service friendly staff and always willing to help! I have had nothing but the wonderful experience with the staff members at state farm and always been a pleasure working with ali!"
We responded:
"Thank you for the review Stephanie! I'm grateful to have you as customer! Thank you for your business! -Katie Yount and Team"
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Todd Bendt

September 16, 2024

5  out of  5
rating by Todd Bendt
"Ali was very helpful and made the process of getting my windshield replaced easy v"
We responded:
"Thank you so much for the review Todd! I appreciate your business! -Katie Yount and Team"
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Sara Atcher

September 11, 2024

5  out of  5
rating by Sara Atcher
"Ali is so sweet and amazing thabk you for your help today ❤️"
We responded:
"Thank you so much for the review Sara! Thank you for being our customer!❤️-Katie Yount and Team"
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Alexis Klingler

August 22, 2024

5  out of  5
rating by Alexis Klingler
"Agent Katie Yount has been helping me since I purchased my last vehicle and with my renters insurance. She is absolutely amazing and kind! Responds very quickly whenever I need help with anything :)"
We responded:
"Thank you so much for the review Alexis! I'm honored to be your State Farm Agent and I appreciate your business! -Katie Yount and Team"
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Brigette Fahey

August 13, 2024

5  out of  5
rating by Brigette Fahey
"Oh my goodness I don’t even know where to start! Katie was phenomenal! My situation is odd and stressful, I have been working with State Farm in WA for a decade and a half. Moved recently to CA and everything under the sun was stressful. Katie got me squared away immediately and basically fixed everything for me so I can actually breathe now. Outstanding company! Outstanding rates and policies! The reason i stayed with State Farm for so long was because I loved the way my initial State Farm office worked with me and always remembered my name, helped with any issues i had and made me feel like family. I will never leave them ever!!!"
We responded:
"Thank you so much for your review Bridgette! We are happy to have you part of our State Farm family! Thank you for your business! -Katie Yount and Team"
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Jeannette Pagtalunan

June 8, 2024

5  out of  5
rating by Jeannette Pagtalunan
"Insurance agent Ms. Yount's staff are so customer service oriented. Each and every time I contact her assistant--Ms. Nikki--with an insurance payment or insurance policy questions, Ms. Nikki is always patient, courteous and a great problem solver. It is always a joy to work with her!"
We responded:
"Thank you so much for the review Jeanette! We are so happy to have you as a customer! -Katie Yount and Team"
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Dion Piazza

May 13, 2024

5  out of  5
rating by Dion Piazza
"The very best state Farm Agent ever. I had to reschedule appointments with with Katie about 5 times for the same visit because of my own fault. Kattie never treated me different even though I literally flaked on her. Her costumer service ethics are role model material."
We responded:
"Thank you so much for the review Dion! I'm honored to be your agent. Thank you so much for your business! -Katie Yount and Team"
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Jennifer Clausse

May 2, 2024

5  out of  5
rating by Jennifer Clausse
"We recently switched to Katie Yount's State Farm office and are receiving exceptional customer service. Recently, my car had a flat tire while driving. With Katie's expert assistance, we were back on our way within the hour. Thank you so much, Katie!!! I love knowing that you and your team are there to help us."
We responded:
"Thank you so much for the review Jennifer! I appreciate your business! I'm happy ro have you with us! -Katie Yount and Team "
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Aimee Blackard

April 3, 2024

5  out of  5
rating by Aimee Blackard
"We found Katie Yount years ago when my husband and I obtained life insurance policies. Nikki helped us and she was amazing! We reached out again recently to ask about car insurance and Nikki again took the time to go through the policy options and make sure we understood everything as well as put together the best policy for us. Again, Nikki was amazing! She is such an asset to Katie Yount’s office. We will always come to Nikki and Katie Yount for our insurance needs!! We are very grateful to have found them!"
We responded:
"Thank you for the review Aimee! I appreciate your business! So happy to have with us! -Katie Yount and Team"
Profile photo of Teresa Owens

Teresa Owens

April 1, 2024

5  out of  5
rating by Teresa Owens
"I recently made a change to car insurance and I find it real important to support women in business. So I sent an email to Katie Yount at State Farm. I received a response and was greeted by Nikki. She was so kind and professional and yet able to engage in great conversation. I can appreciate that human aspect. She handled business at hand and sent via email the paperwork I needed to sign. She then set an appointment for me to meet Katie. Who does that anymore? If you are interested in being treated like you are part of the community and not just another policy with a payment then Katie Yount and her great staff are absolutely happy to greet you. I can appreciate the personal touch. I love my State Farm customer gifts as well. Kudos to Katie and her crew at State Farm. Definitely going to suggest her to family and friends looking for insurance."
We responded:
"Thank you so much for the review Teresa! It was so great to meet you! Welcome to the State Farm family. -Katie Yount and Team"
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Tammy Goodier

March 30, 2024

5  out of  5
rating by Tammy Goodier
"Katie and her team were very helpful and patient with all of my questions. Especially Nikki! Excellent service."
We responded:
"Thank you so much for the review Tammy! I appreciate your business! I'm honored to be your agent. -Katie Yount and Team"
Profile photo of Jenn Holly

Jenn Holly

March 20, 2024

5  out of  5
rating by Jenn Holly
"Great office crew, right here! Nikki, especially, has always been extremely helpful and efficient. I know I can always count on the best rates and service with this crew! Big thanks for taking care of me and my family for all these years 😊"
We responded:
"Thank you so much for the review Jenn! I appreciate your business! -Katie Yount and Team"
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tt

February 29, 2024

5  out of  5
rating by tt
"I’ve never written a review before. I truly feel like all i need to say is that she’s the GOAT 🐐. She did everything she can to make sure I got what i needed, not only that she truly cared and listened to all your concerns. Please and I mean PLEASE choose her. You will NOT regret it, I promise."
We responded:
"Thank you so much for the review! We appreciate your business and are happy to have you as a customer. -Katie Yount and Team"
Profile photo of Pamela Pellegrino

Pamela Pellegrino

February 16, 2024

5  out of  5
rating by Pamela Pellegrino
"Most recently my daughter's car was hit in a private driveway, the other insurance company is making this so difficult, Nikki is the best. She has responded to all our calls and explained in detail how this will work, we are so thankful for Nikki working for us. We are in good hands"
We responded:
"Thank you so much for the review Pamela! We are happy to have you as a customer and I'm glad to hear you had a good experience. -Katie Yount and Team"
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Thelema Dietler

January 31, 2024

5  out of  5
rating by Thelema Dietler
"I've had the absolute pleasure of working with Nikki with my car policy for over 8 years and now home policy for one. I can't say enough about how invaluable Nikki's expertise helped me and securing coverage where I can safely sleep at night. She goes above and beyond making sure my family and I are taken care of. I remember a time when I got a flat tire and Nikki helped with locating a tow truck for me. I've never had anyone dispatched to my location so quickly. I'm also aware that other insurance companies significantly raised rates and this office stays on top of everything to ensure you're getting the best value and saving (compared to others). Don't hesitate, connect with this great team."
We responded:
"Thank you so much for the review Thelma! We are so happy to have you part of our State Farm family. Thank you for your business! -Katie Yount and Team "
Profile photo of Janet Kiddie

Janet Kiddie

January 20, 2024

5  out of  5
rating by Janet Kiddie
"Nikki at the office was so very helpful. She explained things that other agents didn't. Quick to answer my emails and questions. I really appreciated her professionalism and customer service. Looking forward to working with this State Farm office."
We responded:
"Thank you so much for the review Janet! We are so happy to have you as a customer! Thank you for your business! -Katie Yount and Team"
Profile photo of Mumuni Tahiru

Mumuni Tahiru

January 16, 2024

5  out of  5
rating by Mumuni Tahiru
"Ali was amazing in walking me through the whole process of getting my insurance Inforced right away."
We responded:
"Thank you so much for the review Mumuni! I appreciate your business! Welcome to our State Farm family. -Katie Yount and Team"
Profile photo of Summer Bearry

Summer Bearry

January 5, 2024

5  out of  5
rating by Summer Bearry
"I spoke with Ali and she was amazing super helpful got my insurance at a really good rate it was the cheapest option I found for my vehicle she made this process so easy and enjoyable I will definitely be sticking with them! Definitely recommend! 💗"
We responded:
"Thank you so much for the review summer! We appreciate your business and so happy to have you with us! -Katie Yount and Team"
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Jacob Giorgi

December 19, 2023

5  out of  5
rating by Jacob Giorgi
"Katie is an amazing person who goes above and beyond for the community. She also has a great office staff and they’re easy to work with. We had a claim during the storms and their response was fast and top notch. 10/10"
We responded:
"Thank you so much for your review Jacob! I'm honored to be your agent and I appreciate your business! -Katie Yount and Team"
Profile photo of g c

g c

November 22, 2023

5  out of  5
rating by g c
"I had the pleasure of getting new auto insurance from a representative named Ali. She was extremely helpful and professional in getting me a good rate on my car. I'm very happy that I switched over. They had other services that I was not aware of. Life insurance and auto refinance. I will definitely come back for those 2 services. Thank you to Katie Yount and Ali for the excellent customer service provided to me today."
We responded:
"Thank you so much for the review! Welcome to the State Farm family! We are so happy to have you with us! Thank you for your business! _ Katie Yount and Team"
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Susan Ford

November 7, 2023

5  out of  5
rating by Susan Ford
"Emily has continued the tradition of excellent customer service we have received from the Katie Young State Farm Agency. When we recently reported that I was rear-ended, Emily reached out right away to make sure the claim was filed on the policy of the party at fault. In addition, when questions arose throughout the claims process, Emily readily answered our questions and followed-up promptly on any items that required further research. When our claim seemed to stall, Emily got things moving and we received a call from the claims department within a couple of hours. Once the total loss claim was settled, Emily made sure that the policy on that vehicle was cancelled and we received a refund for the period time we could not drive the vehicle. I can’t adequately express how much I appreciated Emily assistance during this stressful time. Thank you Emily!!"
We responded:
"Thank you for the review, Susan! I'm glad you had great experience with our office! I'm honored to be your agent. I appreciate your business!"