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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

여진혁

May 13, 2023

5  out of  5 rating by 여진혁
"Really active and prompt service. Thank you so much!"

DS3design

May 2, 2023

5  out of  5 rating by DS3design
"Very nice people, great to work with!!"

Skylar Johnston

April 30, 2023

5  out of  5 rating by Skylar Johnston
"Nikki was super helpful and kind. She quickly gave me what i needed and was super informative for things I didn't even know I needed! (but not in the pushy way i've experienced before) She worked with me and my budget to give me the coverage I wanted and was very kind about it."

Nicole Claveau

April 25, 2023

5  out of  5 rating by Nicole Claveau
"Had my first (and hopefully last) fender bender and Emily on Katie’s team walked me through everything. She was extremely responsive and helpful! I’m so thankful that I had Katie’s team to work with on this. It really put my mind at ease."

T. Lamons

April 21, 2023

5  out of  5 rating by T. Lamons
"Had the best experience when calling this office. I called for a quote and Nikki was absolutely wonderful! She answered all my questions. She spent so much time going through everything and making sure it was the right fit for what I needed. She was able to get me better coverage (that was more tailored to me and my family’s lifestyle) for a great price.. She even followed up, when she said she would ( which trust me is rare these days) I am extremely happy with my whole experience! Wonderful customer service! Highly recommend this team!"

S V

April 11, 2023

5  out of  5 rating by S V
"Excellent service and great savings"

Sandie Smith

April 11, 2023

5  out of  5 rating by Sandie Smith
"I am getting ready to retire. I wanted to get rates for my car and house. I had, had the same company for years. State Farm was less $ and they reviewed my policy from top to bottom with me making sure I understood everything! I dealt with Darcie and she was a true pleasure to work with!"

Connie Fitzpatrick

April 8, 2023

5  out of  5 rating by Connie Fitzpatrick
"I’d like to thank and commend Nikki for her help today. With all the many thing’s involved in moving, Nikki made moving my insurance the easiest one so far. She is truly an asset. Thank you. Connie"

Candis Smith

March 30, 2023

5  out of  5 rating by Candis Smith
"Nikki from Katie Yount’s State Farm Office was so helpful and sweet. Great customer service from her and it all was quick and easy! Thank you Nikki for your help!"

Carol Rice

March 30, 2023

5  out of  5 rating by Carol Rice
"We recently started shopping for a bundled policy, home and auto. We were so pleased with the customer service Nikki provided to us! She had a quote back the same day we inquired, and it was done professionally, and easy to understand. Happy to say we will enjoy having a fabulous insurance agent and team to work with…just down the street. Thank you Nikki, you represent State Farm very well!"

Karen Amaro

March 22, 2023

5  out of  5 rating by Karen Amaro
"Nikki was amazing! She made everything quick and easy."

Jennifer Sheetz

March 7, 2023

5  out of  5 rating by Jennifer Sheetz
"The whole TEAM WAS VERY RESPONSIVE and ensured follow up was completed. This was a great experience!"

Audrey Paris

February 14, 2023

5  out of  5 rating by Audrey Paris
"I recently switched my homeowner's and car insurance to State Farm from Mercury and I'm very happy with the service I received from Katie and her team. They were super helpful and were available to answer my questions and concerns."

Rochelle Sellers

February 9, 2023

5  out of  5 rating by Rochelle Sellers
"Good rates and Emily was wonderful getting me all set up!"

Teresa Cordero

February 9, 2023

5  out of  5 rating by Teresa Cordero
"Katie and the whole team, really care about me. I will trust them with my car insurance , until I know longer drive. I am now looking into life insurance. I’ve been looking, for it myself, and out of the blue, I get a call from Emily regarding life insurance, and she was amazing. Thank you all for making me feel safe. I trust you like familia ."

Shawn O'Briant

February 7, 2023

5  out of  5 rating by Shawn O'Briant
"Top notch Team, with the knowledgable quality service you are looking for!"

Yerania Leyva

February 1, 2023

5  out of  5 rating by Yerania Leyva
"Emily was super kind, and helpful with my auto insurance"

Francisco Chima Sanchez

January 25, 2023

5  out of  5 rating by Francisco Chima Sanchez
"Katie and her office are fantastic. Within an hour of requesting a quote for new car coverage, Emily had us sorted out and ready to go."

Coddy Doyle

January 19, 2023

5  out of  5 rating by Coddy Doyle
"Emily helped us with our life insurance. Not once got irritated about all the questions and made everything very easy to understand! Definitely recommend her for all your insurance needs!"

ShayJ Stan

January 19, 2023

5  out of  5 rating by ShayJ Stan
"Very positive experience"

qptrainwreckqp

December 30, 2022

5  out of  5 rating by qptrainwreckqp
"Seriously the best agent and the best insurance company I've had, Katie young is very helpful, and goes way out of the way to help . I appreciate it a lot , very responsive, thank you Katie"

Kent Crossman

December 8, 2022

5  out of  5 rating by Kent Crossman
"I have been with this particular office for YEARS (over 34 years). Even before Katie took it over. Over the past number of years, I have worked often with Nikki in the office. She is fantastic! She is very knowledgeable, super responsive, funny and serious at the same time knowing some difficult situations arise but has always made our family feel better and at ease! She has always acted as an advocate and partner through so many things. She will take situation as far as she can and then inform us when we need to step in simply due to limitations in the claims process, etc. Recently, our family went through a significant change (new licensed driver) and a lost job and she did everything she could to assist us in getting our premiums to a cost-effective yet same protective level and we are still with Katie!! She truly is an asset to Katie and the State Farm team! Thanks, Nikki!"

Ash

November 2, 2022

5  out of  5 rating by Ash
"Katie is the BEST! She handles everything for me - my personal life insurance policy, my rental insurance, car insurance, and professional liability insurance policies and makes it SO easy. She figured out exactly what I needed and got everything set up for me - plus she checks in periodically to make sure we don’t need to make adjustments, which I appreciate because it’s easy to forget to update things when you’re as busy as I am. If you’re needing an insurance agent who is kind, incredibly competent and professional, give Katie a call!! She’s been such a lifesaver for me, and I know she will be for you too!"

Andrew Kopania

November 1, 2022

5  out of  5 rating by Andrew Kopania
"Nikki has been really helpful and responsive in helping us with our personal and business insurance needs. She was able to get us homeowners coverage when other carriers were not renewing policies in our area. She is also really good at finding as many discounts as possible."

kancetta jones

November 1, 2022

5  out of  5 rating by kancetta jones
"I absolutely love Nikki and Katie! The time they take for each and concern you have is genuine. Explaining your coverages and working to fit your budget. Very personable!"